Everything a reviewer needs on one page
Six capabilities, one purpose: a complete, consistent, well-evidenced file before it reaches a human reviewer.
AI document extraction
Reads claim forms, invoices, receipts, repair estimates and photograph metadata. Textract handles structured and scanned documents; Bedrock classifies document types and normalises values. Each field carries a confidence score and a pointer to its source line.
- Policy, reference and registration numbers
- Dates, amounts, vendors and parties
- Confidence per field, with low-confidence prompts
Completeness intelligence
Each claim type has a configurable checklist — which documents are required, which are optional, and which document types satisfy each item. ClaimNest tells you what is missing and drafts the evidence request.
- Per-claim-type, per-tenant checklists
- Waive an item with a recorded reason
- One-click evidence requests
Inconsistency detection
Cross-checks the same field across every document and applies rules for amounts and date order. Differences are shown side by side with the documents they came from.
- Names, policy numbers, dates, identifiers
- Claimed amount versus estimates and invoices
- Documents dated before the reported loss
Claim summary generation
Drafts a structured summary: incident, supporting evidence, missing information and unresolved questions. Summaries are drafts for reviewers — they never contain coverage conclusions.
- Plain-language, source-linked statements
- Editable by reviewers
- Included in the preparation report
Evidence timeline
Orders incident dates, document dates, expenses and workflow events chronologically so reviewers can see sequence at a glance.
- Click any event to open its source
- Highlights events before the loss date
Human review workflow
Approve extracted values, correct errors, comment, assign reviewers, request more evidence and mark a file ready. Critical corrections proposed by non-reviewers wait for approval.
- Role-based permissions
- Reviewer assignment and comments
- Full audit history